Terms and Conditions

Last Updated: November 11, 2025

These Terms of Use ("Terms") are entered into by and between you and Dr. India ("Dr. India," "we," "our," or "us"). By accessing or using our website, mobile applications, or services (the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


1. Eligibility & Use

Our Services are intended for individuals 18 years or older residing in India. By using Dr. India, you represent that you meet these requirements and agree to comply with all applicable laws and regulations of India. Minors may use the Services only with parental or guardian supervision and consent.

2. No Medical Advice - Important Disclaimer
CRITICAL NOTICE: Dr. India provides AI-powered health information tools and educational content only. We do not provide medical advice, diagnosis, treatment, or professional healthcare services.

Any information provided through Dr. India is for general informational and educational purposes only and should not be considered as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of information obtained through Dr. India.

In case of medical emergencies, immediately call your local emergency services or visit the nearest hospital.

3. Accounts & Security

You may need to create an account to access certain Services. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Providing accurate and current information during registration
  • Notifying us immediately of any unauthorized use or security breach

Dr. India reserves the right to suspend, terminate, or refuse service to any account for misuse, violation of these Terms, or any reason at our sole discretion.

4. User-Generated Content & Health Data

When you upload or submit health information, medical reports, or other content to Dr. India:

  • You retain ownership of your content and health data
  • You grant us a limited license to process, analyze, and display your content to provide our Services
  • You are responsible for the accuracy and legality of the content you submit
  • You must not upload content that violates any laws or third-party rights

Please refer to our Privacy Policy for details on how we handle your health information.

5. Intellectual Property

All content, features, functionality, trademarks, logos, software, and technology on Dr. India are the exclusive property of Dr. India, Health.AI, or its licensors and are protected by Indian and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only. You may not:

  • Reproduce, distribute, modify, or create derivative works
  • Reverse engineer or attempt to extract source code
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use our brand name, logo, or content for commercial purposes without written permission
6. Prohibited Uses

You agree not to use Dr. India for any unlawful or prohibited purpose, including but not limited to:

  • Violating any applicable local, state, national, or international law
  • Infringing upon intellectual property or privacy rights of others
  • Transmitting harmful code, viruses, malware, or any disruptive technology
  • Impersonating any person or entity or misrepresenting your affiliation
  • Sending spam, unsolicited communications, or engaging in harassment
  • Interfering with or disrupting the Services or servers
  • Attempting to gain unauthorized access to any systems or data
  • Using automated systems (bots, scrapers) without written permission
  • Reselling or commercializing access to the Services
7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW:

Dr. India, Health.AI, and their affiliates, directors, employees, agents, and licensors SHALL NOT BE LIABLE for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use or inability to use the Services
  • Any reliance on information, recommendations, or analysis provided through the Services
  • Errors, inaccuracies, or omissions in content
  • Unauthorized access to or alteration of your data
  • Third-party content, websites, or services linked from our platform
  • Any health decisions made based on information from Dr. India

USE OF OUR SERVICES IS ENTIRELY AT YOUR OWN RISK. The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

8. Third-Party Services & Links

Dr. India may contain links to third-party websites, services, or content. We do not endorse, control, or assume responsibility for any third-party sites or services. Your interactions with third parties are solely between you and them. We encourage you to review their terms and privacy policies.

9. Fees & Payment

While many features of Dr. India are provided free of charge, we may introduce premium features, subscriptions, or paid services in the future. Any applicable fees will be clearly disclosed before you incur charges. All payments are processed securely through third-party payment gateways, and you agree to their terms of service.

10. Termination

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause or notice, for any reason including violation of these Terms. Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall remain in effect.

11. Changes to Terms

We may update, modify, or revise these Terms from time to time at our sole discretion. The "Last Updated" date at the top of this page will be revised accordingly. Material changes will be communicated through the Services or via email. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

Before initiating any legal proceedings, you agree to first attempt to resolve disputes informally by contacting us at support@health.ai.

13. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dr. India regarding the Services.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms at any time without notice.

14. Contact Us

For questions, concerns, or feedback about these Terms or our Services, please contact us at:

Email: support@health.ai
Website: https://health.ai
Address: Kolkata, West Bengal, India

We will make reasonable efforts to respond to your inquiries within 7 business days.

By using Dr. India, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.